Our Managed Services offering supports your business transformation and enables increased productivity through our ongoing support, in-life monitoring and management of your mobile endpoints and/or print devices. We deliver all of the services that an organisation needs in a single holistic package allowing you to free up capital and internal resources. Our experienced team will tailor a Service Level Agreement (SLA) to meet the needs of your business.
– Detect and Diagnose
Are your critical business services fully operational? As business complexity increases, it’s easy to become overwhelmed with trying to find the right strategy for your organisation. It easy to focus on the wrong reactive day-to-day issues resulting in distracting your internal resources away from more productive tasks. Our proactive endpoint monitoring services will reduce time spent reacting and allow more time innovating, automating, and improving your bottom line. Proactive monitoring means our eyes are on your services 24/7/365 giving you peace of mind.
Direct to Helpdesk or End-user
– Focus on Your Business
Get direct access to our flexible, scalable and certified technicians for configuration, implementation, moves, additions / reductions and changes across your mobile endpoints or digital print solution. Our technicians provide specialised support to either your helpdesk or direct to your end-users, which enable you to free up your internal teams to focus on core business projects.
– Always On
Mobile technologies have changed how we work and do business. This means we are always on and it has never been more important that we minimise downtime so it doesn’t impact on your business. With this in mind, we provide 24/7/365 support and managed services, giving your business complete peace of mind. Based in Ireland and the UK, our ISO based 24/7/365 operation delivers superior customer service.
– Flexible and Customisable
Software constantly evolves as do software requirements, which is why we pay particular attention to the renewal processes for our clients. Renewing software provides us with a chance to revisit the small print, adjust requirements to changing business needs, and renegotiate better deals.
– Tailored to Meet Your Needs
Focus on what really matters for your business by outsourcing your digital mobile or print needs and services to us. Our highly skilled accredited technicians, consultants, project managers, business analysts are here to support you on every step of your digital transformation journey.